SME Needs helps owners of small businesses get more from the marketing resources – both time and money. If you own a small business and want to grow, SME Needs offer a range of small business marketing services, both online and offline that will help you achieve the growth you seek.
Catalyst helped SME Needs to perform a series of Insight calls with past clients to find out what about the service they received they engaged with the most and what, if anything, would drive them to continue to engage again. This is valuable as much of SME Needs new client work comes through referrals. This allowed them to direct their value proposition and marketing more effectively and better understand how to improve their service, helping shape the future strategy of the company.
Lauren spent two days a week of her year with the team supporting all of Nigel's client support requirements, from content creation to research and analytics.